Smart Metering - AMR

 For Water, Electricity and Gas


MSS offers Smart Metering and Automated Meter Reading to direct consumers, suppliers, network operators, generators and regulators a wide range of useful tools and services enabling ultimately a smarter energy world.

What is a Smart Metering?

Smart Metering technologies consist of several different technical components which may vary according to the specific market conditions in different Member States, but the majority include the following features:

  • Accurate measurement and transmission of electricity, gas, water or heat consumption data
  • Provision of  a two-way information gateway and communication infrastructure between the meters and relevant parties and their systems, for:
  • raising awareness and empowering the consumer through delivery of actual consumption data
  • improving Customer Relationship Management (CRM) and services, including automated billing/invoicing based on detailed metering data
  • managing energy networks/grids better by shifting or reducing energy consumption, e.g.  through Demand Side Management (DSM)
  • enabling new energy services for improving energy-efficiency
  • encouraging decentralised, micro-generation of energy, thus transforming the consumer into a energy producer.

What makes it "smart"?

Smart Metering systems feature a number of innovations: digital technology, communications, control and better operation of networks. Smart Metering technologies will change the way that metering works completely. They provide customers with much more information on how they use energy and enable those customers to reduce their usage.  

 What are the benefits of using smart meters?

For consumers

  • consumers can be informed remotely (historical data) or locally (real-time data) on energy costs and carbon emissions
  • energy consumption of household gas, electrical and water equipment can be displayed on the appliance or on displays
  • multi tariff functions can be added to allow demand response techniques
  • allows electrical appliances to be automatically controlled 
  • allows the consumer to reduce costs by increasing energy consumption during off-peak cheaper tariff periods.

For utilities Provider

  • gain first-class data
  • influence the energy consumption of their users
  • improve profitability of the technology once Smart Metering is also used for gas, water and heat readings.
  • a reduction in ‘costs to serve’
  • open gateways for the delivery of energy services
  • assistance in the development of liberalised energy market
  • help for revenue protection
  • monitoring of the generation from building renewables
  • support in demand response techniques
  • more effective grid management
  • a new communication channel to customers.

For national governments

Smart Metering will:

  • Prove to be THE tool to entice consumers to manage their consumption better and reduce usage leading the way to improved service levels through richer billing information
  • be a key weapon in the fight on climate change
  • help governments implement liberalisation of energy markets
  • allow the full realisation of the Energy Services Directive

Our Solution:


IMPORTANT - All Software is designed, developed and implement in house and no third party software are used

Systems include:

  • Servman Utility Management
    • Complete utility billing
      • Debtors
      • Meters
      • Properties
      • Tariffs
      • Services
      • Accounts
  • Automated Revenue management
  • Integrated AMI Subsystem
    • Pre-Paid
      • Water
      • Electricity
      • Gas
      • Broadband Charges
      • Energy Management
      • All utilities
  • Wallet Payment
    • Fixed charges collected on pre-paid basis
  • Portals
    • Pre-Paid
      • Vending
      • Wallet management
      • Consumption and Redeem transaction
      • Graphical real-time financial and consumption display
  • Accounts
    • Graphical display of all utility transaction
    • Graphical display of all consumption
    • Proportionate display of cost
    • Physical historical account
  • Energy Management
    • Technical information (1/2 hourly)
      • Load curve
      • Phase voltage
      • Reactive power
    • SaFin - Municipal Financial Management system
      • Ledger
      • Debtors
      • Creditors
      • Stores
      • Cashbook
      • Meters
      • Chart of accounts
      • Revenue Management
      • Pre-Paid

Our Products as standard have the following capabilities:

  • Communication - RF, GSM, 3G, Wi-Fi, Optic Fibre and Ethernet - depending on the application
  • Interface with several meters
  • Pre-Paid
  • Full duplex communication
  • Demand and critical utility management, monitoring and switching capabilities


  • Data Concentrator
  • Water Management Unit
  • Electricity management unit
  • Repeater
  • High Mast measuring and control unit
  • Street light measuring and control unit
  • Electricity control and supply unit on pre-paid basis to extremely poor communities
  • Generator, solar and standard power monitoring unit


  • Revenue control assessment
  • Revenue enhancement strategies
  • Revenue enhancement policy implementation
  • Project management
  • Tariff restructuring and implementation
  • AMI implementation
  • Training
  • Onsite support
  • Help Desk
  • Data manipulation and systems integration
  • Software supply and implementation

Value Add

  • One stop solution for hardware and software
  • System and hardware developed and designed for conditions on the African continent
  • Scalability of system and hardware to suite specific needs
  • Integrated wallet system for pre-paid customers
  • Post-paid and pre-paid managed from one system
  • Deployment in residential, commercial as well as retail sectors
  • Short turnaround time for maintenance and development because of locality