Macrosoft has a strategic partnership with Axios Systems and expert resources in the area of ITIL / ITSM consultancy / implementation services. Our aim is to promote the adoption of ITIL based, IT Service Management in the Enterprise sector of Oman.
Axios Systems is one of the world’s leading providers of IT Service Management (ITSM) solutions. It helps companies operate more effectively, manage transformation and optimize the efficiency of the IT infrastructure and ultimately helps to align and realign IT services to changing business needs, supporting business processes, improving productivity and reducing costs.
Benefiting from nearly 20 years of development, its core solution, assyst integrates all ITIL processes, twelve of which have been verified by Pink Elephant’s PinkVERIFY service as compatible with industry best practices, in a single, out-of-the-box application. It empowers management with a dashboard-based transparent view of real-time performance against Service Level Agreements (SLA), and Operations Level Agreements (OLA) using Web 2.0 technologies.
Headquartered in the UK, with offices across Europe, the Americas, Middle East and Asia Pacific, Axios was the first to achieve BS15000 (now ISO/IEC 20000) certification – the international standard for ITSM. www.axiossystems.com
Our aim is to promote the adoption of ITIL based, IT Service Management in the Enterprise sector of Oman.